Medical Billing · Revenue Recovery
ClaimRecover: recover your dead bills — and avoid them in the future
Every small practice quietly writes off bills it already earned — denials nobody worked, underpayments nobody caught, and appeal windows that closed while the front desk was busy. ClaimRecover is a hosted web app: you log in, upload your billing and claims data, and get back a summary of which bills went dead and why — plus exactly what to fix so it stops happening. Recover more of what you are owed, and prevent the next round of denials.
This guide explains, in plain language, what ClaimRecover does, the problem it solves, how the four-phase workflow runs, exactly what you get back, who it is for, how your data is handled as a hosted service, what it costs, and honest answers to the questions practices actually ask — including the one about guarantees.
What ClaimRecover is
ClaimRecover (v0.2.0) is a medical claims audit, denial-recovery and denial-prevention web app for small US medical practices. It reads the files your billing already produces — payer remittances and claim files you upload — and turns them into a ranked, deadline-aware summary of dead bills: what is still recoverable, why each bill went unpaid, and what to change so the same denials stop recurring.
The important distinction: ClaimRecover is a hosted web app you log into, not a download. You subscribe, get your login, sign in online, and upload your remittance and claim files; the app audits them and returns your report. There is nothing to install and nothing to maintain — you use it in the browser.
The problem: earned revenue that quietly disappears
Denials and underpayments are not rare edge cases; for most practices they are a steady, structural leak. A claim gets denied for a fixable reason — a missing modifier, an eligibility mismatch, a coordination-of-benefits issue — and unless someone works it before the payer's appeal or timely-filing window closes, that money is simply gone. It was never a write-off. It was earned, billable revenue that expired — a dead bill.
Three things make this hard for a small practice:
- Volume versus time. A single biller can only work so many denials a day, and the highest-dollar, soonest-to-expire ones are not always the ones sitting on top of the pile.
- Underpayments hide. A claim that was paid — just paid less than the contracted allowed amount — never shows up as a denial at all. Nobody flags it, so nobody appeals it.
- The same causes repeat. Without a feedback loop, the denial that cost you this month generates the identical denial next month, and the month after.
The result is a practice that is busy, compliant and still leaving real money on the table every single cycle. ClaimRecover exists to close that gap methodically instead of heroically.
How it works: audit, recover, appeal, prevent
ClaimRecover runs one connected pipeline in four phases. Because it is hosted, you log in and upload your files, and every step below runs in the app — you get your summary report back online.
Upload & rank the leak
Upload your X12 EDI 835 remittances, 837P/837I claims and PM/CSV exports. It parses and matches records across files, classifies every denial by its CARC/RARC reason code, and scores each opportunity by expected recoverable dollars and deadline urgency.
Work a deadline-aware list
A prioritized biller worklist, ordered by dollar value, deadline and payer, with SLA and filing-window tracking so nothing ages past its appeal window unworked. Outcomes are reconciled as next month's remits come in.
Generate the packet
For appealable denials it drafts a payer-specific appeal letter and a corrected-claim diff as DOCX and PDF. A human on your team reviews and signs; coding decisions stay with your certified coder.
Turn off the cause
A pre-submission scrub and eligibility checks catch problems before claims go out, plus a report ranking which edits to switch on by what each denial cause actually cost you.
A word on the math, because honesty here matters: ClaimRecover scores expected recoverable dollars, not the billed charge. Recoverable is calculated as the expected allowed amount minus what was actually paid, excluding contractual write-offs and patient responsibility. Every estimate records its source and confidence, so your team is chasing money that is genuinely collectable — not an inflated headline number.
What you actually get
ClaimRecover is built for small practices and their billing teams, not as a generic spreadsheet. The concrete deliverables in your summary report:
A clear, shareable summary of where revenue is leaking, how much is recoverable, and which denial causes are costing you the most — suitable to hand to a practice owner.
An exportable, prioritized worklist your billers can actually work, sorted by dollar value, deadline and payer, with SLA tracking. Not locked in — it is yours to download.
Template-driven, payer-specific appeal letters and prefilled corrected-claim diffs, generated as DOCX and PDF for human review and signature.
835 remittances and 837P/837I claims parsed at line level, plus vendor-tolerant PM, fee-schedule and encounter CSV import.
Upload next month's 835s to close worked items, measure what actually paid, and calibrate recovery probabilities to your specific payers over time.
A pre-submission scrub and 270/271 eligibility checks that stop denials at the source, with a ranked report of the edits worth turning on first.
Access is role-based — practice admin, analyst and biller each see what they need — and every account signs in with multi-factor authentication.
Who it is for
ClaimRecover fits small US medical practices, office managers and in-house billing teams who know money is slipping through denials and underpayments but do not have the time, staff or tooling to chase it systematically. It suits a practice that:
- Handles its own billing (or works closely with a biller) and produces standard 835/837 files.
- Wants to prioritize the highest-value, soonest-to-expire denials instead of working the pile in whatever order it arrives.
- Wants a tool it can log into and use right away, with nothing to install, maintain or update in-house.
- Wants to fix recurring denial causes, not just rework the symptoms every month.
It is not a replacement for your biller or coder, and it is not a fit for a practice that wants a fully outsourced, hands-off billing service. It is a tool that makes an existing team meaningfully more effective.
How your data is handled — a hosted service, honestly
A billing product touches protected health information, so this deserves a straight answer rather than a badge. The short version:
You upload your files to ClaimRecover and the hosted service processes them to produce your report. That data is treated as yours — used only to generate your results, never sold and never shared.
Because it is a hosted service, we would rather be specific about how that data is protected than paste a certification badge. The software is built PHI-aware:
- It minimizes PHI. Patient names, dates of birth and member IDs are replaced with a per-practice pseudonym the moment a file is parsed. A date of birth becomes an age at date of service and is then discarded.
- It encrypts data in transit and at rest.
- It logs everything. Every read and write of PHI-adjacent data is captured in an append-only audit log.
- It controls access. Role-based accounts (practice admin, analyst, biller) with mandatory multi-factor sign-in, gated per practice.
- It records a BAA. A signed Business Associate Agreement is on file before uploads are enabled.
- It purges on schedule. Data retention limits are enforced so old records do not linger indefinitely.
Pricing and how to start
One flat subscription that includes hosted access to the app, ongoing updates and support. No per-claim fees. No percentage of your recoveries. Cancel anytime.
The $500/month covers hosted access to ClaimRecover, plus the updates that keep CARC/RARC mappings and payer appeal templates current, plus onboarding and support. Billing is handled monthly by Gumroad, and you can cancel from your Gumroad account whenever you like.
Getting started looks like this: subscribe through Gumroad, get your login, sign in to the app, upload your last twelve months of remittances, and run your first audit — you will have a ranked recoverable list and a biller worklist to work from.
See what your practice is still owed
Read the full product details and start your subscription. Log in, upload your data, and get the dead-bill recovery and prevention report back.
Frequently asked questions
How is my patient data handled by ClaimRecover?
ClaimRecover is a hosted web app, so you upload your remittance and claim files and the service processes them to produce your report. That data is treated as yours — used only to generate your results, never sold and never shared. The software also minimizes PHI (pseudonymizing names, dates of birth and member IDs at parse time), encrypts data in transit and at rest, keeps an append-only audit log, enforces role-based access with multi-factor sign-in, and purges data on a retention schedule. A signed BAA is recorded before uploads are enabled. It is PHI-aware software, not a HIPAA certification — your executed agreements and policies are part of real HIPAA readiness too.
What files do I need to run an audit?
Your X12 EDI 835 remittance files and 837P/837I claim files are the core inputs, and ClaimRecover also imports practice-management, fee-schedule and encounter exports as CSV. Roughly twelve months of remittances gives the fullest picture, but you can start with whatever you have on hand. You upload the files to the hosted app.
Can you guarantee I'll recover the money?
No, and be wary of anyone who says otherwise. ClaimRecover surfaces and prioritizes the dollars that appear recoverable — expected allowed minus paid, excluding write-offs and patient responsibility — and helps your team pursue them before their deadlines with ready-to-review appeals. Whether any single claim is ultimately paid depends on the payer, the documentation, the coding and timely filing. It helps you recover more of what you are owed; it does not guarantee an outcome.
How much does it cost and how is it billed?
A flat $500 per month, per practice, billed monthly by Gumroad — covering hosted access, updates and support. No per-claim fees, no percentage of recoveries, cancel anytime.
Does it replace my biller or coder?
No. It supports your team, not replaces their judgment. It ranks the work, tracks deadlines and drafts appeals and corrected-claim diffs, but a human reviews and signs every appeal, and coding decisions stay with your certified coder. Nothing it produces is medical or legal advice.
Do I need to install anything to use it?
No — it is a hosted web app, so there is nothing to download or install. After you subscribe you get a login, sign in online, and upload your files. Setup guidance, updates and support are included, and onboarding walks you through uploading your data and running your first audit.
This article is educational and describes ClaimRecover v0.2.0 as of September 2026. It is not legal, compliance or medical-billing advice. Product details and pricing may change; the ClaimRecover product page is the source of truth.